Refund policy

Return/Refund

We want you to shop with confidence! Our return policy is valid for 10 days from the shipping date. If you need to return an item, simply ensure it's in its original condition and packaging. While return shipping costs are not covered, we’ll process a full refund once we receive and approve the item. If you have any concerns, we’re always here to help—just reach out, and we’ll do our best to assist you!

Exchange

We’re happy to offer an exchange for items that arrive damaged or defective. Simply provide proof of purchase, and we’ll assist you with the process. For more details, feel free to reach out to us at sales@lisjewelry.com—we’re here to help! Please note that shipping costs for exchanges are not covered.